Delete your IRIS account and data

Option 1 — Delete from inside the app (instant)

1. Open the IRIS app on your phone.
2. Go to the Profile tab (bottom right).
3. Scroll to the bottom of the screen.
4. Tap Delete Account.
5. Confirm.

This will immediately and permanently erase:

• All wellness scan results and trends
• All daily check-in entries (mood, symptoms, notes, sleep, energy)
• Your cycle history and phase predictions
• Streak history, badges, and gamification progress
• Any partner connection (your partner is notified that the link is removed)
• Your community feed posts

Your photos are never stored — they are analyzed on-device and discarded the moment your scan completes, so there is nothing to delete on the server side for images.

Option 2 — Request deletion by email (within 7 days)

If you cannot access the app for any reason, email support@mojjo.se with the subject line Account deletion request and we will erase your data within 7 days.

Please include the email address or invite code associated with your account so we can locate it.

What is not deleted

• Anonymized, aggregated wellness statistics that cannot be linked back to you (used for product improvement only).
• Records we are required to retain by law (for example, payment receipts for tax purposes — typically 7 years for App Store / Play Store transactions, processed by Apple and Google respectively).

Subscriptions

Deleting your IRIS account does not automatically cancel your premium subscription. To cancel:

• iOS / App Store: Settings → Apple ID → Subscriptions → IRIS Premium → Cancel
• Android / Google Play: Play Store app → Profile → Payments & subscriptions → Subscriptions → IRIS → Cancel

Cancellations made before the next renewal date take effect at the end of the current paid period.

Questions

For any data, privacy, or deletion question, contact support@mojjo.se.